340-774-2991 (St. Thomas/St. To save freight costs, Canadian Customers may ship rods to the address below. I recently broke a r If your rod was damaged due to faulty workmanship, then of course we will cover the cost of the repair or replacement during the warranty period. No worries. It's best to telephone a St. Croix Customer Service Representative at 800-826-7042 (select Service Center), or e-mail at service@stcroixrods.com for assistance in determining the exact price. does removing this void the warranty? Contact St. Croix for s&h charges for shipments to Alaska, Hawaii, and all other countries. For a $25 shipping and handling fee,* we will repair or replace your rod getting you back on the water as soon as possible. Joined Jan 30, 2002 Messages Page 24: Warranty ST. CROIX PRESCOTT SERIES WARRANTY The wood pellet stove and insert manufactured by Even Temp, Inc. is warranted for five (5) years, to the original owner, against defects and workmanship on all steel parts (excluding the burn grate) and two (2) year on electrical components from the date of sale to the original owner. *For rods outside of warranty or older than 15 years old, If you are not able to take pictures, send the rod, Join Our Newsletter For The Latest Announcement. If rod is outside of warranty, the charges will be based off of the tier chart (. St. Croix fishing rod blanks are carefully crafted and individually inspected to assure that the highest quality standards are met. That is not to say there is no crime on the island, of course, St. Croix, like anywhere, is not crime free, so just take normal precautions. Keep in mind we'll choose to repair it when we can make it perform like new. Include a note requesting our Gold Star Service, along with a check for the Gold Star fee. We suggest using our Discount Shipping Program, which is described elsewhere on this page. John) 5049 Kongens Gade St. Thomas, Virgin Islands 00802 The fact that you're reading this probably means you've got a damaged rod. This number is located on the rod blank just above the handle . To get you back to fishing as soon as possible and avoid having to package and ship your damaged multi-piece rod, we now have pre-built top sections for many of our models. The warranty registration must be completed and returned to St Croix within 30 days of purchase to activate your warranty. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we'll advise you of the additional cost to repair or replace your rod. St. Croix Reign fly rod was broken. If you break a rod due to misuse or accident or it is outside the warranty period, then it costs $50 to replace the rod. If rod is out of warranty, the charges will be based off of the tier chart . * The $20 s&h charge applies to shipments within the continental USA. In the late 1930’s St. Croix’s agriculturally based economy was not improving. I have no clue how or when this happened, so I was a little angered. St. Croix's Gold Star Plan eliminates the uncertainty of a dubious warranty claim. Product is guaranteed to be free from defects for 30 days from the date of purchase. Contact St. Croix for s&h charges for shipments to Alaska, Hawaii, and all other countries. Anyways, I call into St. Croix HQ and they tell me the Legend series rods have a Forever Assurance 15 year transferable warranty from the production date (the warranty is with the rod, not the owner). All our late model pre-owned vehicles are fully reconditioned back to showroom condition and are given a complete inspection, exciding our customer expectations. You can use our Discount Shipping Program to save money. According to St. Croix's Service Policy, the date contained in the serial number will be used to determine the beginning of the warranty period, unless the warranty registration information was submitted within 30 days of purchase. I have a number of st. croix's - from a triumph to the legend and everyone in between. The s&h charge for international orders must be paid by credit card (VISA, MC, American Express, Discover.). St. Croix Rods Warranty ... then of course we will cover the cost of the repair or replacement during the warranty period. The wording on the warranty reads: "St Croix will promtly repair or replace this Pro Graphite fly rod free of charge if it becomes damaged due to defects in materials or workmanship, or by accident. We at St. Croix Auto want to make that decision easier for you. Ahh..but what if you're not registered as the original owner of the rod. There's no additional s&h charge for shipments within the continental USA. Unfortunately I already cut off the broken end so probably could not send back now even if it is under warranty. Here's what to do. Since 2001, every St. Croix rod has a unique serial number. Required maintenance depends content. See BBB rating, reviews, complaints, & more . Include a note with your name, address, and telephone number. This is what I found out from the St Croix CSR: 1-The gasket is supposed to be around all glass panels and they can't understand why it wasn't. Rod damaged beyond repair? include rod model, serial number, and personalization if applicable. However, should failure occur due to defects in the materials or workmanship, the rod blank will be repaired or replaced (at St. Croix's option) for no charge during the warranty period. The container must be no longer than 108” in length. Here's how it works. Should our material or workmanship prove faulty during the warranty period, we will correct these faults at no additional cost to the user. Send the note, a check for $20* and your entire rod to St. Croix. *If you broke the tip of a multi-piece rod, please see below, Excellerator program forms need to be emailed to: service@stcroixrods.com. St. Croix Auto wants to earn your business! *If you broke the tip of a multi-piece rod, please see below. Attention: Service DepartmentSt. ... Warranty Period 2 Years. Please place all paperwork inside the shipping carton because customs officials will remove paperwork on the outside of the carton. If it's your fault they give you new one for 55 bucks. The s&h charge for international orders must be paid by credit card (VISA, MC, American Express, Discover.). Pre-built top sections are not available for rods built prior to 2001. We will complete this work in a reasonable time, usually within 30 days or less. *If you broke the tip or top guide of a multi-piece rod, DO NOT break the other sections of the rod. I decided to send it back st. Croix for warranty. Almost 100% of the crime is locals against locals. Charges are based on the tier chart (See chart below). St Croix Convection Fan - 11-1222. I can unsubscribe at any time. Here are those fees: Upon receipt of your rod, our Service Technician will determine whether to repair or replace your rod. Understandably, you're feeling pretty badly about your damaged Croix. Return your damaged rod to St. Croix. The s&h charge for shipments to Canada is $30. Economic insecurity continued until the fifties, when tourism became a leading industry in the U.S.V.I. 340-773-6449 (St. Croix) 1131 King Street, Suite 101 Christiansted, St. Croix, Virgin Islands 00820 Contact. *Note: Please return your rod in a disposable shipping container. St Croix has no more of a crime problem than any other tourist destination. ... St. Croix Auto Parts, Inc. Toll Free: 715-248-7718; However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we'll advise you of the additional cost to repair or replace your rod. According to St. Croix's Service Policy, the date contained in the serial number will be used to determine the beginning of the warranty period, unless the warranty registration information was submitted within 30 days of purchase. Their warranty covers manufacturing defects. All items are given a limited Standard 90 day parts warranty! Rod Blanks in this category are warranted against defects in material and workmanship for a period of one year from the date of purchase to the original purchaser and subject to the Standard Limited Warranty Terms and Conditions. This is still a pretty awesome deal if you slam a $300 rod in your door, you get a new one for $50. St. Croix County reserves the right to reject any and all bids. (Refer to Silver Star, Gold Star, and Gold Star+Upgrade Plans at the top of this page.) If rod is within warranty, it will cost $25 for shipping if shipping alone. $25 shipping label may be purchased on our website to send rod in. Louis XV ratified the treaty on 28 June, and received half the payment in French coins, with the remaining half paid in 18 months. Sage Warranty Vs St Croix Warranty Sign in to follow this . Include the appropriate payment for the service plan selected. So why not make the best of a bad situation and treat yourself to that higher-performance model you've been dreaming about? The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer. All warranty claims must be made directly to the factory by the consumer. Contact. I love my avid 69mlxf. . SC II, SC IIW and SC I blanks carry a five-year warranty. 530-622-2056 Login or Sign Up; 0. Do not CLEANOUT operate the stove with a broken or cracked ROD PULL TOOL ASH PAN glass. Here's how you do it: You must return the entire rod, including broken parts. Croix Rod856 4th Avenue NorthPark Falls, Wisconsin 54552Phone: 715-762-3226 or 1-800-826-7042Fax: 715-762-3293, In order to comply with return protocols as requested, -  A picture containing rod model, serial number, and break must be submitted. Note: 2005 and prior years offered a 2-year warranty. Electrician in Lake Elmo, MN. On 16 November 1733, Moth was named the first Danish governor of Saint Croix. My frustration is that there is only one type of damage which is clearly faulty craftsmanship---the rod, while put … (651) 505-9123 78 ST CROIX TRAIL SOUTH SUITE 202 Lakeland, MN 55043 For all rods within warranty and less than 15 years old regardless. But then I remembered that St. Croix has a lifetime warranty on Reign fly rods. We cannot guarantee that we will return your rod in the container that you used. Since 2001, every St. Croix rod has a unique serial number. If your model number is not located below the rod series logo, the model number can also be located adjacent to the rods model logo. Limited 1-Year Warranty covers the following: CRB and X-Camo Rod Blanks. We’ve has partnered with UPS to offer a $25 shipping label to send your package. On 15 June 1733, France and Denmark-Norway concluded a treaty by which the Danish West India Company bought Saint Croix for 750,000 livres. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we’ll advise you of the additional cost to repair or replace your rod. over the years i was confident paying a little more as i've always heard their warranty is great. That's all there is to it. St. Croix County is accepting bids for the property described below. Rest assured that our goal is to get you fishing with it again as soon as possible. I thought it was a no questions asked warranty. What is St. Croix Trading Company’s Warranty Policy? BREAK ONLY THE TOP SECTION. Or your buddy stepped on your rod, or slammed it in a car door, or worse yet, used it to free a snag. A: St. Croix stoves and furnaces require a minimal amount of daily maintenance, which normally consists of dropping the clinker and adding fuel (for a multi-fuel stove), or shaking down ashes and adding fuel (for pellet stove), along with cleaning the glass with a dry paper towel and perhaps dumping the ash pan. Our upgrade plan makes it easy to move up to a higher-performing rod with a new warranty. See serial number information on main Service & Warranty page. Every St. Croix Pellet stove model will largely upon the quality of pellet fuel burned and have the same system as shown in 6 below. This number is located on the rod blank just above the handle. The model number can be located in a few different places. The warranty registration must be completed within 30 days of purchase to activate your warranty. i hate the location of the hook keeper due to where i hold my hand on the rod above the reel an on occasions with a finger or two on the blank. Please include necessary pictures as explained in first bullet. To order your pre-built top section, you will need to know the model number and serial number of your rod. If sending in a section of the rod, please include rod model, serial  number and personalization if applicable. The s&h charge for shipments to Canada is $30. With our Upgrade Plan, you receive a brand new rod with a fresh new warranty. (I can, lack of quality control) so a complete gasket set is to be mailed out. Thus, St. Croix has drafted a warranty which permits them to avoid liability if it is determined that the damage was due to the consumer s accident, normal wear, or neglect. Limited 1-Year Warranty. If work is needed that is outside of the warranty, a 10% discount off … The warranty registration must be completed within 30 days of purchase to activate your warranty. Bids for less than the appraised value may be considered. If you are unable to send a picture of the rod then: -   If sending in a section of the rod, please include rod model, serial number, and personalization if applicable. Last friday, while fishing in the floodway I noticed that one of the male ends (that is inserted into the ferrule) of my 9 wt. If it broken fishing (which it did) you send it in with 20 bucks and they should replace it.. not to worried about getting it replaced more bummed that in without a clutch set up this time of year. Write a note explaining the problem. St. Croix respects your privacy and does not rent, share or sell your email address or other gathered information with anyone. Disposable shipping containers are preferred by us. There is the rate of burn. Product Reviews. If your rod was damaged due to faulty workmanship, then of course we will cover the cost of the repair or replacement during the warranty period. Can't send us pictures? every other st croix i own has them 4+ inches above the grip. We reserve the right to refund or … St. Croix Tourism: Tripadvisor has 58,138 reviews of St. Croix Hotels, Attractions, and Restaurants making it your best St. Croix resource. Yes, I would like to receive email updates about new products, special offers and more! Not to worry. We realize that purchasing a pre-owned vehicle is a difficult decision. To find the right tip section, please call 800-826-7042 and speak with one of our Customer Guides. . These are available in our on-line store for with free shipping within the USA and Canada. This number is located on the rod blank just above the handle. Since 2001, every St. Croix rod has a unique serial number. ), plus the cost difference between the price of your new rod and that of your damaged one. Include a check equal to the Gold Star fee (Either $50 or $75 see above. Toggle menu. About two weeks after sent it off, I received a phone call they told me they could fix my rod for free they would only charge me $25 for shipping. In 1917 St. Croix along with the islands of St. John and St. Thomas were purchased by the United States of America from the Danish government for military reasons. This is a cheaper St Croix model, but has a feel and action I like. Mojos have a 5 year warranty. Now, if you're convinced that our error led to its demise and you know the warranty has not expired, then our Silver Star Plan is your best solution. warranty period by the manufacturer. Page 14: Daily Maintenance CAUTION: Do not slam the door. My last post I spoke about my glass gasket on the stoves door. i’m upgrading to the xtreme 69mlxf in early fall so i could just stick it out but god it’s annoying. If rod is within warranty, there will be a $50 surcharge for a replacement. 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