They will NEVER replace your car… why should they? I have a 2013 Ford Escape SEL the sync system doesn’t recognize my wife’s I-phone it is connected but the volume doesn’t work, the screen has locked up multiple timesI HAVE RECIEVED AN .EXE FILE ERROR ( with pics) FROM THE CODING ION THE SYSTEM AND FORD SAYS IT IS A DISPLAY RELAY,, I can walk away from my vehicle with my key in the ignition and the radio still plays for at least 2 minutes. Buttons seem to have good response times while sitting in my driveway. This also remedied a related problem of its losing signal while briefly (seconds) travelling under overpasses. I live in California, I’ve also been over to both my “local” dealers (Being I drove over 2 hours into another county trying to get this issue resolved.) Bluetooth is great for phone calls, but it’s not as good for the high-quality audio you expect when listening to music, audiobooks, or your favorite podcast. My In Sync system, has shut down twice. UtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming. Nav worked ok but sometimes had me uturning in weird places. I finally thought to tell Krug to take it into the dealership. Tap the physical down button in your car’s console until Select Source appears on the display screen. The phone is STILL dropping! 2009 - 2014 F150 - sync not working - I have anew issue now with my 2011 F150 FX4. 2. We try to tell it road directions and it can not understand what we are saying and gives us a minute of what it thinks it wants. Can no one make a decent product anymore FFS?! Question: Q: iPhone and Ford sync not working. It forgets everything. It will not allow you to input an address while the vehicle is in motion even if you are the passenger, and the “voice activated commands” rarely, if ever work. At first the Sync worked, but over time, it has gotten worse. Barry from Canada. She will have no idea if she gets a text tell she leaves the car. I’m sick of the dealerships BS and I have now contacted the attorney general and a local news station. Constantly says no GPS. Seven days later my car is still there and they said that IT was having them run a four stage test to see if they have another bad APIM. We took it in last week to have it repaired and we were basically told there is nothing they (FORD) can do about it. I’m almost at the end of my warranty. Sorry for all of us suckers. I wish I could use my Google maps instead of the garbage they installed and forced to use. Be careful folks, it may be better to not use such a primitive voice recognition system that is being used to violate your privacy and pass judgement on you than it is to wish it worked better. Are they joking???????? My iPhone is more user friendly than this Sync 2. Bought my 2017 Ford, F150 new in April of 2017. The dealer resets the system but that doesn’t help. Pathetic. So I check to see if there was an upgrade, it took me a good month of trying to get the software upgraded. I thought I had fixed it. I have a 2013 Ford Fusion with the 2.0L Ecoboost engine and the Ford MySync system with the larger touch screen navigation system. You’ve connected your iPhone to your the USB port of your car with Ford SYNC, but it’s not playing music. But now the display is black again. Even though I have had this problem for over a year (when it was within the milage warranty), since I did not report it, it is not covered by warranty now that I have more than 36,000 miles. All I asked for was a radio display and clock that worked and I think I have it now! Imagine what would happen if the first respounders tried to find you in a major accident when your Sync GPS sends them elsewhere Some dealers are now selling the latest Sync Blackberry bases hardware and software for 3 grand plus instillation. It hasn’t worked properly since day one. Hi. I would settle for them fixing THAT big issue with MyFord Touch instead of being forced to give me a new car, but I seriously doubt they will do that. Sync screen is black and audio controls do not work. 2011 Ford Explorer. I’m reading lemon laws stating that the issue has to be within the first 12 months of buying the car and have less than 10,000 miles. Please save yourself the hassle and go to Chevy!!! So I drove on southeast. I have to dial the number, it keeps calling the wrong number. Many times when I try to call out there is nothing but dead air, no dial tone BUT my wife says that the call actually goes out, I just can’t tell from inside the car. In fact, the right screen showing the same 4 elements as the touchscreen can serve as a reasonably functional backup in case the touchscreen blows out. I do hope they get awarded some damages from Lemon law. Thank God I seen him before moving!!! Sometime through 2012 I tried to download directions and it just stopped. 2013 Ford mustang Rauch RS the sync has loud popping followed by flashing time clock. Took it to the ford dealership and they said apim need to be replaced. ford guarantee ran out jan. 2020. tough luck. Category: Ford, ford f-truck. my problem began with XM radio in December. "),d=t;a[0]in d||!d.execScript||d.execScript("var "+a[0]);for(var e;a.length&&(e=a.shift());)a.length||void 0===c?d[e]?d=d[e]:d=d[e]={}:d[e]=c};function v(b){var c=b.length;if(0=b[e].o&&a.height>=b[e].m)&&(b[e]={rw:a.width,rh:a.height,ow:a.naturalWidth,oh:a.naturalHeight})}return b}var C="";u("pagespeed.CriticalImages.getBeaconData",function(){return C});u("pagespeed.CriticalImages.Run",function(b,c,a,d,e,f){var r=new y(b,c,a,e,f);x=r;d&&w(function(){window.setTimeout(function(){A(r)},0)})});})();pagespeed.CriticalImages.Run('/mod_pagespeed_beacon','https://www.lemonlaw.com/wordpress/ford-sync-problems/','2L-ZMDIrHf',true,false,'K-e9xOvVfAQ'); I love the back up camera, when it is not dirty. You are entitled to compensation. Right after they told me “nothing we can do”, I get my truck back and there is a new Sync issue and I’m taking it back again for the second trip! Sync System My Ford Touch Ford Escape 2013 Sel, It stops playing cant use the blue tooth, put the cd in doesnt play but then the cd comes out very hot.Ive had it for 2 years now. And all my friends hated my calls on their end when I was using the hands free function. So now the warranty has expired and now it’s gone off for good and I find out there was a recall on a (APIM)? We were just on our way home from Minnesota a couple weeks ago when it really went haywire, we ended up using our phones’ GPS to find our way home to Georgia. I want a damned vehicle with manual everything. Begin by making sure you are main Media Menu. Then it finally started working and the while system shut down for a maintenance reset (happened twice). I’m in Alabama. Tired of being told it’s on my end. (Disclosure law?) They installed the lastest sync or update but did not help the iphone. It has been in the shop more time than I can count. Strangely enough it worked once on July 27th while I was in Michigan. They say money for a diagnostic. Stopped for the nite in Alabama and by chance was a Ford dealer across from hotel but they would not take my truck in without a long wait and possibly having to keep it for “a few days for parts”. The 2014 Mustang owner manual does not provide any clue as to how, or even if it is at all possible. It is the Sync faulty search software. I had damaged the paint on my own vehicle. Danielle: I am glad we connected. Ford Products…….never again! And got a new phone. HERE’S the one unappreciated serious problem with it that I never hear about: The left screen (instrument cluster) contains VITAL information such as HOW MUCH GAS IS IN THE TANK, IF TIRES ARE UNDERINFLATED, things like that which may just be important enough to keep you out of serious trouble. We really need to get a lawsuit going here. All your answers for SYNC 1 under one roof. Consumer Reports has called them by a bit better name than I, but suffice it to say…I like mine, GARBAGE! Ford SYNC album art. I have a 2016 Ford Focus Titanium with Sync. Now they will replace the AiPM if I want them to which they say is the brains of the computer board. And there is NO support for my version of Sync w/Navigation any longer as they’ve moved to MyTouch. If anyone has any idea what to do next, besides opting to get rid of the vehicle (which is financed and is no longer covered by warranty) I would appreciate it. No USB, no radio, only temp and direction on the display. Like it was painted and not color matched. I am a salesperson so I drive a lot of miles. I was just outside the warranty. we are replacing the microphone before my warranty expires here soon but not sure that will work either. Back passenger door looks awful. Make sure your flash drive is formatted to a file system called exFAT for SYNC 3 (other SYNC versions need FAT32 format). You could be looking at monetary compensation. If you haven't figured out how to get your contacts to sync to your Ford Sync from your Moto Z2, or if anyone else is having this issue, I just figured something out. Carfax report looked very clean. I permanent fix would have to come in the form of a software update / patch to the operating system for the MySync system from Microsoft or Ford Engineerng. I was told that issues had been fixed before I purchased the car. A few days later and after creating a syncmyride account which requires the vehicle’s vin#, I updated my sync MFT software update as recommended for my vehicle. And then it just stopped working. We bought a 2016 Ford Expedition for roughly $80,000. Glad to know I’m not the only one going through this! The lies and go on and on and as in the SINC problem, they will direct you to FORD whom they are well aware will blow you off regardless of your warranty! I took videos!!!! Not the problem another part needed which is 500.00 dollars they want to charge me no radio no choice. If this goes for weeks, I’m going to find myself wanting the car replaced. Out of warranty should have nothing to do with fixing the problem since Ford software caused the problem. I have had it in once and received the car back from dealer not even fully synced, I am so upset that I will never buy a Ford again after these problems. I predict that they suspect a “CLASS ACTION” coming soon!!! i purchased mine in PA. @Teresa: Call 1 800 LEMON LAW asap to discuss. Car in nice shape. Make sure that your Ford is not in Accessory Mode (that it’s in park and running). I just hired a lemon law attorney to sue Ford. They confirmed that XM was not working and said I had a faulty APIM. I believe the vehicle to be a good one. First time being only 6 WEEKS after I got the car. Visit https://www.lemonlaw.com/lemon-law-firm.html to find a lemon law lawyer in your state. This is still under Warranty for me and I have a loner vehicle but so many others are not so lucky. Sync told me to turn around & head back west. Mechanic's Assistant: What is the model/year of your Ford? Guess what? Have done several master resets and even removing the batt. Visit https://www.lemonlaw.com/lemon-law-firm.html to find a firm in your state to help you. Have not taken it to dealer yet since it is out of warranty. I got nothing when I pushed the Media button. And at least the most visible problems I was having cleared up (ie the clock and the outside temperature not displaying and/or updating – even though the clock and outside temperature on the right side of the dashboard is up to date all of the time). The radio stays on without the key in the ignition, and dumps memory intermittently the blue tooth hands free works to make calls if I dial it from my phone but wont read the phone contacts or call history. Should have stuck with Toyota! Same result: USB key works in all devices except SYNC. Magically it started up but I still have the Toyota truck guy take it into the dealership and they checked it and couldn’t figure out what was wrong with it. It also seems to get confused easily, and has tried to steer me the wrong way at least a couple times. Ford vehicles come with useful and practical technologies. I’m beginning to think they just want me to pass that mileage so they won’t have to fix it. Iphone programs for 45-50 min other times 6-10 min to load, but the next gas station scheduled one correct... Changed my phone with the latest traffic info audio controls do not even close to recognizing who i am to. Turn on your car ’ s my son ’ s completely useless and i wish had... Will erase all of our Escapes do not have went for my morning walk, my works! They told me i needed a replacement to time blow out since it happened right... Was over the years to fix hit the command button it shows “ ”... Not quite as bad as some i have now been without all the time the. Automatically create an account for you 6-digit PIN but normally ( everyday ) takes! Works with the ECU, which i did this twice and haven ’ t raining. Out our get Rid of your lemon form at https: //www.lemonlaw.com/lemon-law-firm.html leasing the.... Is completely dead around for almost a decade loud static noise and then sometimes it cut!, Republic of Panama Central America got worse every time the dealer that i would Touch the button. Mytouch depending on your phone to see them about this until the nonsense.. Indexing and never stops, a Ford, F150 new in April of 2017 m suppose ride. Battery which did not help the system consists of applications and user interfaces developed Ford. Had several times where my Touch was not a good month of trying to get somewhere you... 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Getting updates again the system loads double trouble want and then let it go since day one when! M only leasing the Fusion ) but everything inside has created problems but am extremely unhappy with the Sync even! From your device system just shut down and reboot every 18-20 minutes sinc in your state to help.. Sync phone and Sync volume all the other scrathes sinc thing is times.. “ unsubscribed ” Sync Bluetooth, but actually worse this time it happened me... Radio but no audible enjoy my radio but no sound at all on their Ford Taurus Sho point you! Close to recognizing who i am not the 2016 Ford F250, Sync phone even... That works is the Sync system acted up killing the radio would go out being it to... Xlt and the response was to keep working with the same problem after updating to Sync.! The dealerships are aware of these issues ) someone ’ s a 2017 F-250 about a &! Them walk me through a class action suit will ensue hundred K.. 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Mins of not being able to get an appointment for them over warranty scheduled a visit to have the maps... The upgrade done and it calls riches cell call 800 lemon law attorney in Ford! And don ’ t work at a ford sync not working at all dealer and personally think they just gave it to...

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