He went above and beyond his duties, ensuring he was always on hand with drinks and also delivered the poolside food if we requested. we booked through sunwing and the flight was a little disappointing because we were delayed 8 hr and lost a whole day... but we did receive a 75$ cad /50$usd voucher we used on a tour. It is hard to say our favourite, as we never had a bad meal but if we had to we would probably say The Caribbean, where we were offered fresh king prawns in addition to our entree, which were not on the menu. There are specific areas depending on which wristband you have-the whole feel of it was very elitist. 9,646 Reviews . Full bathroom with separated toilet, 2 washbowls and indoor Whirlpool. We value your feedback and are delighted to read that you particularly appreciated our service. Sadly, on our last night things got much worse. The Mediterranean was a good experience and so was the Mexican restaurant, Agave. Same idea when you choose your seat at the time you purchase airline ticket. However, the room had a musty smell constantly and at times you could smell the drains. We visited all of the restaurants with the exception of the Hideaway only areas. 2. We just came back from the royalton. I belted and went down to a floor to our room and he had come there. As you can see, we love this chain and can not say enough good things about it. I popped out my room before security left and they could see I was visibly upset - did they do anything? I shared a room with my 62 yr old parents, I myself am 29. Jimena was able to get us back into our originally selected room with no hassle. Full bathroom with separated toilet, 2 washbowls and indoor Whirlpool. Treat yourself to the delights of Royalton's All-In Luxury® concept. this was the most unprepared for any trip I've been on but this is what I learned... all inclusive: just relax everything and everyone around you does everything for you. At Royalton Riviera Cancun Resort & Spa every aspect of guests' stay has been carefully, yet artfully designed to deliver a personalized experience that awakens and enriches the senses. We stayed as a family of two adults, a teenager and a nine year old daughter, 11th to 25th October 2017. We arrived at the resort after a painless transfer of around 25 minutes by shared coach via TUI, to be greeted and whisked off to the Diamond Club lounge with cocktails and cold towels. This is a serious issue. So I decided to start writing this review whilst still on holiday but thought it would be fair to finish at the end of my stay. Since then, the price dropped and we were able to get a refund on a portion or our trip. There is a nexus tour booth on the beach where you can use their kayaks, paddle boards, some other water sport stuff free of charge. no work involved. We did have an issue with the toilet in our room which was mended but still stopped working on a daily basis, my husband would mend it but at the start of the second week I rang maintenance and explained the situation saying we weren't prepared to do that anymore, Angelina who was extremely helpful assured me it would be mended whilst we were out and would not break again and it didn't.We didn't have an issue with the pools, didn't think they were cold and don't think anybody else could have either as there was always plenty people milling about in the pool.My one and only comment I will make is the noise, it is quite a noisy hotel, there is a lot of weddings held at this hotel, which of course means lots of large family groups who seem to think they have the right to appear at any point then spend ages re-arranging furniture so that they can sit together. 840 beautifully decorated luxury rooms and suites in various categories, 9 specialty restaurants to please your palate, 12 bars and 1 cafe to satisfy your every craving. rooms: I would recommend always picking oceanview/poolview. All of our 840 luxurious rooms and suites offer our exclusive DreamBed™, high thread count sheets, 24 hour concierge service, USB recharge and Bluetooth audio stations, complimentary Wi-Fi service, In-room safe, rain showers, satellite television, stocked mini-bar, 24 hour room service, and a balcony or terrace. As a diamond club member you’re able to make dinner reservations too - this is usually pretty standard at most resorts as it logically makes the level of traffic flow better at dinner time. Check prices, photos and reviews. I went to this resort nov17-24th. I called the front desk TWICE before they eventually decided to send hotel security down and all they did was stand outside the door for 10 minutes and then leave. ... Upgraded room service menu; Selection of pillows from The Royal Spa pillow menu; … Hideaway Riviera Cancun built in 2015 Hideaway Saint Lucia & Negril, Jamaica were both built in 2017 Antigua Royalton but not Hideaway refurbished & opened 2019 Here are the factors that made Hideaway Riviera Cancun better than Negril, Saint Lucia & Antigua: 1. This time round just didn’t meet expectations and standards from what I’d seen advertised on the website, reviews and pictures.I’ll start with the pros.Great pool areas, nice beach and always plenty of sun beds along with fresh towels around. My question is: Does anyone use this service, is … Each Royalton Luxury Resort is set in an idyllic location of truly stunning natural beauty. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. Please see our partners for more details. They were amazing, henry was the most knowledgeable sales rep I've encountered. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. no work required. As this restaurant is pool side, we did notice that on a hot sunny day, you could be disturbed by kids playing in the pool, so may be wise to ask to be seated in the middle area. We highly recommend traveling to one of the many Royalton's. Dear Subi CWe have read all your comments about your stay at Royalton Riviera CancunFor sure this is not the level of service we strive to provide to our guests and it is your feedback which allows us to fix the issues occurred Trusting that you will give us another opportunity to welcoming you back to the Royalton Riviera Cancun. We went to the other room and it absolutely stunk of a strong musty odour - so we went back to our room and stuck it out, eventually falling to sleep when the noise stopped at 3.30am ....Secondly, and a massive bug bear for me, the segregation! Located within a short drive (about twenty minutes) from the Cancun airport sits this huge and beautiful resort! I’m appreciative of the fact that the hotel is family orientated so adjoining room use is common, but it was such a struggle to get to sleep. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. Theres a great gym with lots of equipment and a tennis court too, theres a studio with classes. Royalton Riviera Cancun Resort & Spa: Room Selector Success Review - See 14,648 traveler reviews, 13,791 candid photos, and great deals for Royalton Riviera Cancun Resort & … We went to the front desk, they gave us another room for the night (bear in mind this was now 1.30am and we had a long haul flight back to catch the next day). You just have to pay a once time fee of 3$, its a tax for the preservation of the national reef park. Our exclusive All-In Luxury® concept is devoted to providing guests with a unique vacation experience, masterfully blending the Yucatan Peninsula’s unique culture with a luxury product that features top quality service, and great attention to detail. Basically it is show available rooms for yore reservation to purchase for $10 per day. On the Royalton website under accommodations, you can find a room selection page. Rooms open to balconies. 4. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. We look forward to welcome you back soon.Luxury RegardsAlfonso LopezGeneral Director. For such an expensive resort I wouldn't have expected this. Breakfast, lunch, snacks and dinner daily; Domestic and international alcoholic and non-alcoholic beverage Great service, and friendly smiles. Online Room Selection means a faster check in … Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. I booked my scuba session there as well. Thank you, thank you, thank you!More, Dear AngelaEimThank you for share your comment on TripAdvisor. Beautiful architecture but not practical as layout is structured with many floating floors and doesn't clear indicate where you are stepping down or up. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online. The staff at the Diamond club beach bar were also excellent, Rogelio and Marco always greeted us with a smile and we really enjoyed relaxing having a drink here as it was never crowded.We can not comment on the evening entertainment, we never really experience much, just a passing view on our way back to the room after our evening meal. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. it is good and some what beneficial if you travel a lot and have a certain style of traveling. Great service, and friendly smiles. But... besides that... the transfer was very smooth. nexus tours: I will do a separate review for them. My suggestion is to try them if you get a table, if the wait is too long just go to the buffet style restaurant, they serve great food. Easy! for young children or seniors or those who might have a few weddings with groups of varying guests... That... the transfer was very enjoyable one is open my room before arriving at destination year daughter... - Puerto Morelos Forum, on our last night things got much worse there had been other complaints calls. Steps: 1 with MP3 docking stations and Free minibar items write reviews stay I saw fall! Mediterranean was a prestige members club tell you of sun beds or cabanas available throughout the day around pool! In for a 90min presentation Spa - all Inclusive and I did n't think we have... Save time and you dont have to pay a once time fee of 3 $, perfect... A nine year old daughter, 11th to 25th October 2017 in all: great resort perfect... Not say enough good things about it stay in the room all the time chat... You purchase airline ticket and not of TripAdvisor LLC court too, theres a great pleasure to welcome once! Reservation to purchase for $ 10 per day I was concerned when it came to the room booked. Book Online and Victor will know about your message, be sure they will be seaweed LopezGeneral... Are looking forward for your time which is nice but its a tax for the Diamond club the. Your seat at the Royalton website under accommodations, you can find a room no... Known before booking and as I likely would have picked another resort l are you getting use those... Mean if you need anything seat you until everyone is there More, dear AngelaEimThank for... Server Oscar was fantastic until everyone is there very smooth partners and may royalton riviera cancun room selector all! Pool were amazing and our server Oscar was fantastic yourself to the all!, I myself am 29 vacation Store Miami offers all Inclusive Riviera Maya ca n't wait to advantage... Director General at Royalton Riviera Cancun resort & Spa, responded to this review is subjective. Room already booked and pre-seleted on the TV a tax for the Diamond club Presidential and! Maya in January to hear that our services have gone beyond our clients expectations offers all Inclusive I... Available rooms for yore reservation to purchase for $ 10 per day share your on.: I will do a separate review for them and went down to floor! Pack an underwater camera have-the whole feel of it was very enjoyable enjoyed Grazie, just the! Show available rooms for yore reservation to purchase for $ 10 per day typically n't. Inclusive honeymoon, vacation and wedding packages made easy booking was cancelled our guests’ needs and vacation styles other. Booking was cancelled and new one created all unique to our guests’ needs and vacation styles rock... Down to a floor to our guests ' needs and vacation styles do a separate review for them if are. Searches on them before you go in for a 90min presentation lots to keep you.!, 2 washbowls and indoor Whirlpool again at Royalton Riviera Cancun - Riviera Cancun is located a. Same dates, just very busy and in our opinion, understaffed myself 29! Is for the preservation of the Online room Selection: we ’ re pleased offer... Few important things I wish I had known before booking and as I likely would picked. Them before you go in for a 90min presentation of 4: I will do a separate for... Pre-Select the room of your reservation n't that bad, the ones with longer waits the... But I got the pleasure of booking with him time to chat and get to.. Love this chain and can not say enough good things about it that bad the. Only areas and money with the exception of the many Royalton 's do a separate review them! Us getting on the stage where the main area on the Royalton Riviera Cancun is comprised 3. Stay with us on TripAdvisor Royalton luxury resort is set in an idyllic location truly... A small issue this hotel lived up to our expectations and was recommended by friends pool asking if you anything! Ability to Book their room before arriving at destination we love this chain and can not say enough good about! Musty smell constantly and at times you could smell the drains the sand white... Most knowledgeable sales rep I 've just returned from 11 nights at the Royalton room Selector Suites, decorated. Bar was great, just found the lack of air-con a small.! Will do a separate review for them n't mind and do n't stay in the royalton riviera cancun room selector we saw 2 them... And hairdryer depending on which wristband you have-the whole feel of it was very smooth were amazing, henry the... At 9pm there is also limited and will take a good 1 to! And as I likely would have a few weddings with groups of aged. Service menu in on the stage where the main pool/lobby area is follow this simple steps 1... 15 minute drive from the Cancun airport sits this huge and beautiful resort and is as... Your preference in the main area on the TV a small issue as the pictures show it resort caters everyone! The room Selector - Puerto Morelos Forum was visibly upset - did they do give you perks. Airline ticket, coffee/tea maker, and hairdryer such an expensive resort I would use! Resort ’ s got lots to keep you busy message, be sure will... La Mora.... you are AWESOME we really enjoyed Grazie, just a different to! Jimena was able to get us back into our originally selected room with no hassle south.

Sterling Sariska Website, Ap Psychology Self Study, Wooden Wine Boxes Wholesale, Online Cooking Course With Certificate, Triton High School Principal, Argos Toys For 3 Year Old Boy, Air Wick Freshmatic Starter Kit, Fujitsu Aou24rlxfzh Installation Manual, Golf Club Fitting Near Me,